Política de reembolso
30-Day Returns
We want you to love your GLEAMGO order. If you are not happy with it, you can request a return within 30 days of receiving your item.
Eligibility
- The item must be unused, in the same condition you received it, and in its original packaging.
- You will need your order number or proof of purchase.
How to start a return
Email us at gleamgo18@gmail.com with your order number and the reason for the return. We will reply with return instructions. Items sent back without first requesting a return will not be accepted.
Return shipping
Return shipping costs are paid by the customer, unless the item arrived damaged, defective or was the wrong item. In those cases, we will cover the cost or send a replacement.
Damaged, defective or wrong items
Please inspect your order when it arrives and contact us within 30 days if the item is damaged, defective or incorrect, so we can make it right.
Refunds
Once we receive and inspect your return, we will notify you. If approved, your refund will be issued to your original payment method. Please allow 5-10 business days for your bank or card issuer to process it.
Exceptions
Shipping fees and Shipping Protection are non-refundable.
Questions
Contact us anytime at gleamgo18@gmail.com.